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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Rocha

March 16, 2026

5  out of  5
rating by Nicholas Rocha
"Maddie, was great in explaining and assisting me on getting car insurance. She helped me get insurance right away on her off time along with being uplifting and positive. Great insurance agent highly recommend."
We responded:
"Thank you, Nicholas, for sharing your experience. It's wonderful to hear that Maddie was able to assist you so effectively, even going above and beyond during her off time. We're glad she made the process of getting car insurance smooth and positive for you. Your recommendation means a lot to us."
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Tony Frierson

March 16, 2026

5  out of  5
rating by Tony Frierson
"Maggie was a great help and because of her due diligence we switched from our long time home and auto carriers to give State Farm a try. So far, so good. Hopefully we continue to move forward without any issues. Thanks Maggie."
We responded:
"Thank you for sharing your experience, Tony. It's wonderful to hear that Maggie's dedication made such a positive impact and encouraged you to choose State Farm for your home and auto insurance needs. We're committed to maintaining the high level of service you've experienced so far. If you have any questions or need assistance in the future, feel free to reach out."
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Chance Jackson

March 12, 2026

5  out of  5
rating by Chance Jackson
"My insurance premiums for full coverage were crazy high until I got help from Tina! She answered all my questions and saved me lots. She’s the best!"
We responded:
"Thank you, Chance, for sharing your experience! It's wonderful to hear that Tina was able to assist you with your insurance needs and help reduce your premiums. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Amber Alcorn

February 27, 2026

5  out of  5
rating by Amber Alcorn
"I can’t say enough good things about our agent, Brenda Balmheart! She never fails to quickly answer all my questions but she even proactively answer questions I didn’t know I would have. She is thorough and provides tips to help us maximize our coverage or make the process easier should we ever have to file a claim. Her expertise is invaluable!!!"
We responded:
"Thank you so much for sharing your wonderful experience with Brenda. It's fantastic to hear how her proactive approach and expertise have made such a positive impact on your insurance needs. We're delighted to know that she has been able to provide you with thorough guidance and helpful tips. Your feedback is greatly appreciated and will be shared with Brenda and the team."
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CANDICE HOWELL

February 17, 2026

5  out of  5
rating by CANDICE HOWELL
"Brenda was very helpful in reviewing our upcoming renewal of car coverage, thanks!"
We responded:
"Thank you, Candice, for sharing your positive experience with Brenda. It's great to hear that she was able to assist you effectively with your car coverage renewal. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Julio Melendez

February 13, 2026

5  out of  5
rating by Julio Melendez
"Added my son to my car insurance. SO painless, was done in minutes. Love this team."
We responded:
"Thank you, Julio, for sharing your experience. It's wonderful to hear that adding your son to your car insurance was quick and easy. We're glad to have you as part of our community and appreciate your kind words about our team. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Juliana Esquivel

February 13, 2026

5  out of  5
rating by Juliana Esquivel
"Shelby helped get my auto insurance in place today and was great! She was able to save me money and the process was easy. Thanks again!"
We responded:
"Thank you, Juliana, for sharing your experience! It's wonderful to hear that Shelby was able to assist you effectively and make the process smooth while also saving you money. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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dezra green

February 11, 2026

5  out of  5
rating by dezra green
"Tina was awesome 👌 she answered all my questions and was able to explain the facts."
We responded:
"Thank you, Dezra, for sharing your experience. It's great to hear that Tina was able to assist you effectively and provide clear explanations. Your feedback is appreciated and helps us continue to deliver excellent service."
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nina vasquez

February 7, 2026

5  out of  5
rating by nina vasquez
"A Big Thank you to Ms.Brenda for going above and beyond in assisting me. Outstanding customer service . She's truly a gem. Blessings"
We responded:
"Blessings to you as well, Nina! Thank you for sharing your kind words and 5-star review recognizing our team, especially Angelica. Your recommendation of our services to others is much appreciated. "
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Yanely Ramos

February 6, 2026

5  out of  5
rating by Yanely Ramos
"Tina has been so helpful in my process to get renters insurance through state farm. She was quick to respond to any additional questions I had. Great team!!"
We responded:
"Thank you for sharing your experience, Yanely. It's wonderful to hear that Tina was able to assist you effectively with your renters insurance needs. We appreciate your kind words and are glad to know our team could provide the support you needed. Your feedback means a lot to us!"
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Teresa Cabral

February 3, 2026

5  out of  5
rating by Teresa Cabral
"Tina Valdez made it super easy to upgrade my FEP. Thank you for your professional time and patience."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Tina made the process of upgrading your FEP smooth and straightforward. We appreciate your kind words and are grateful for your trust in our services. Your feedback motivates us to continue providing excellent service."
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Karisma Martinez

January 31, 2026

5  out of  5
rating by Karisma Martinez
"I had a great experience working with Mrs.Tina Diggs. Her customer service was outstanding! She took the time to explain everything extremely thoroughly and made sure I truly understood my options and service. She was patient, and knowledgeable. The entire process was smooth and simple. I would definitely recommend Tina Diggs and the office to anyone looking for reliable and trustworthy service!"
We responded:
"Thank you so much for sharing your positive experience with Tina Diggs. It's wonderful to hear that her outstanding customer service and thorough explanations made the process smooth and simple for you. Your recommendation means a lot to us, and we're delighted to know you found our service reliable and trustworthy. We appreciate your feedback and look forward to assisting you in the future."
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John Miller

January 15, 2026

5  out of  5
rating by John Miller
"Maddie was super helpful in my situation with my policy, I absolutely love this State Farm"
We responded:
"Thank you, John, for sharing your positive experience with us. It's wonderful to hear that Maddie was able to assist you effectively with your policy. Your satisfaction is very important to us, and we're glad to know you love being a part of our State Farm family. Your feedback is greatly appreciated."
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Elizabeth Cherry

January 14, 2026

5  out of  5
rating by Elizabeth Cherry
"I love the girls in this office they are always so polite and helpful and Mrs Brenda is amazing"
We responded:
"Thank you, Elizabeth, for sharing your wonderful feedback. It's fantastic to hear that you find the team polite and helpful. Mrs. Brenda will be delighted to know she made such a positive impression. Your kind words mean a lot to us, and we're grateful for your support."
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Brent Landmesser

December 19, 2025

1  out of  5
rating by Brent Landmesser
"Never talked to Stephen Barber, but whoever he has in their billing department she is the worst communicator, basically calling me a liar telling me I need to pull my bank statements up, I pulled my bank statements up, showed that they had pulled money out and somehow their new system is only charging me partial of my insurance bill and then doubled my insurance bill for December at Christmas time. This lady proceeded on hanging up on me. unprofessional."
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Mary Robinson

December 8, 2025

5  out of  5
rating by Mary Robinson
"Mrs. Shelby Novoa, who was very prompt, thorough, and patient; was professional and easy to understand. I definitely recommend discussing insurance options with her. Taliah Pena, the Office Representative, is the perfect representative for this company. She’s polite and very kind. Great team Steven Barber. I will definitely recommend others to your company. Customer service means everything!"
We responded:
"Thank you, Mary, for sharing your wonderful feedback. It's fantastic to hear that Shelby and Taliah provided you with such a positive experience. We take pride in our team's dedication to excellent customer service, and your recommendation means a lot to us. Your support is greatly appreciated, and we're here whenever you need assistance with your insurance needs."
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CTex90

December 4, 2025

5  out of  5
rating by CTex90
"We have been long time customers of Steven’s but I had the pleasure of working with Maddie today on some policy changes. She was informative, patient, and very kind. Great asset to your team, Steven!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Maddie was able to assist you effectively with your policy changes. We're proud to have her as part of our team, and your feedback means a lot to us. We appreciate your continued trust and support."
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Dawn Perkins

November 21, 2025

5  out of  5
rating by Dawn Perkins
"Shelby is the best"
We responded:
"Thank you for sharing your feedback about Shelby. It's wonderful to hear that you had such a positive experience. Your satisfaction is important to us, and we're glad to know Shelby made a great impression."
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Shelby Leonard

November 20, 2025

5  out of  5
rating by Shelby Leonard
"Best agency in Fort Worth!"
We responded:
"Thank you, Shelby, for your wonderful feedback! It's great to hear that you consider us the best agency in Fort Worth. We're committed to providing excellent service and are glad to know we met your expectations. Your support means a lot to us!"
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Cassandra Arabia

November 14, 2025

5  out of  5
rating by Cassandra Arabia
"⭐️⭐️⭐️⭐️⭐️ “I had an amazing experience working with Amanda at State Farm! She was friendly, patient, and went above and beyond to help me understand all my options. She made the entire process quick and stress-free, and truly made me feel valued as a customer. I appreciate her professionalism and the care she puts into her work. Highly recommend Amanda for anyone needing insurance!!"
We responded:
"Thank you so much for sharing your experience with Amanda at our agency. It's wonderful to hear that she was able to provide you with such a positive and stress-free experience. We take pride in ensuring our customers feel valued and well-informed, and your feedback reaffirms the dedication Amanda brings to her work. Your recommendation means a lot to us, and we're grateful for your trust in our services."
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Lisa Ruiz

November 13, 2025

5  out of  5
rating by Lisa Ruiz
"Ms. Fabiola and Ms. Brenda have been so amazing to work with! Their customer service has been outstanding and professional at all times. Especially during difficult times and uncertainties, they’ve always made me feel like part of the family! Thank you 🙏 1/15/2025 Mrs. Brenda is amazingly incredible! Though we’ve never met face to face, she always makes me feel like family. She’s been so supportive and encouraging during difficult times. Thank you and God bless you 🙏 11/13/2025 Maddie was very professional, excellent customer service and provided me with options. I love working with the staff at Steven Barber State Farm!"
We responded:
"Thank you so much for the kind words. Fabi and Brenda work very hard to take care of our customers. We are always here to help! "
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Duane Robidoux

November 10, 2025

5  out of  5
rating by Duane Robidoux
"I have been a customer of this agency for almost 2 years now. The team always does a great job in working with my policies making sure I have everything I need in coverage and also finding me the best rate and qualifying discounts. Maddie is great to work with, very professional, detailed and has great follow up. If you are not with Steven Barber’s State Farm agency you are missing out!"
We responded:
"Thank you so much for your kind words and for being a valued customer for nearly two years. It's wonderful to hear that our team has been able to assist you effectively with your policies and ensure you have the coverage you need at the best rates. Maddie will be delighted to know that her professionalism and attention to detail have made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to serve you."
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Jy Brown

November 7, 2025

5  out of  5
rating by Jy Brown
"Maddie was very professional and knowledgeable in all the services I inquired about. She assisted me in making an affordable insurance decision that fits my family's budget and needs."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Maddie was able to assist you effectively and help you find an insurance solution that suits your family's needs and budget. Your feedback is greatly appreciated, and we're glad to know that you had a positive experience."
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Delores A Roark

November 6, 2025

5  out of  5
rating by Delores A Roark
"Steven Barber / State Farm Insurance office is on their game. I always receive professional, knowledgeable, patience and understanding from this office without hesitation. They take time to explain at your pace and that’s a big plus in my book. I would like to acknowledge Fabi, Colin and Shelby for taking time to ensure my customer service experience is/was was achieved with excellence in mind. 11/6/25 Also to be thankful for additional support from Maggie and Manda for assisting me with superior customer service in some updates to our insurance needs. This office is always providing the most professional service to my family and that make our lives so much more easier. Thank you, Delores Granado-Roark"
We responded:
"Thank you so much for recognizing Fabi, Colin, and Shelby for their exceptional customer service! We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing the Steven Barber State Farm Insurance Agency!"
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Linda macahan

November 5, 2025

5  out of  5
rating by Linda macahan
"The receptionist was very helpful in getting information for me to help get my windshield replaced. She went above and beyond, you are fortunate to have her on your team."
We responded:
"Thank you, Linda, for sharing your experience. It's wonderful to hear that our receptionist was able to assist you effectively with your windshield replacement. We truly value having such dedicated team members who go the extra mile for our customers. Your feedback is greatly appreciated."