State Farm® Insurance Agent Steven Barber

"Had a wonderful experience thanks to Angelica! She's a very diligent, kind, and understanding worker. She helped with any questions or concerns I had, I will definitely continue using Steven Barber's! Highly recommended."

"I can understand that, but it seems unfair to me that after so many years of paying my bill on time, they are now not renewing my coverage because of the accidents I have had. That is what the insurance company is for if you have accidents, not so that they can cancel it when you need it."

"Angelica is absolutely amazing! So patient and helpful."

"Angelica was very helpful. She knows how to get problems resolved. I requested for a copy of my policy with a full name & it was taken care of. Thank you"

"Shelby is an exceptional insurance agent! Her customer service is top-notch, and she explains complex coverage details in easy-to-understand terms. Always quick to respond to questions or concerns, Shelby makes the entire insurance process smooth and stress-free. Her friendly demeanor and genuine care for clients' needs set her apart. If you're looking for an insurance agent who combines expertise with excellent service, I highly recommend Shelby. She's not just an agent, but a trusted advisor who ensures you have the right coverage."

"It's always a pleasure doing business with Steven Barbers office. The ladies there are always fast, friendly, and efficient."

"Shelby did an excellent job helping with all our insurance needs. She is so friendly and made us feel very comfortable 😊"

"Amanda's and Amanda's Manager - Extremely Unethical, saying that I do no business (which I do plenty of business) also, demanding that I give forth my personal plans for life like a schedule, which is extremely crossing a line personal and unethical. Along with saying that she would cancel my policy if not. So, I informed her that I would report her for her ethics to the ethics committee and to Ken Paxton AGs office in case this is a common occurrence at this establishment. Either way, both lady's were extremely unprofessional and directing and forceful in their "help" (considered steering, which is illegal) and then definitely using policy coverage cancelation as a tool to be threatening me with for asking about starting a second policy. I wish that I could say that this was a unusual occurrence but even the ethics of the agent representatives at another location in another state seemed to be the same. So, I and my company will do no business with state farm until they fix the ethics of their agent representatives. Again in conclusion this establishment was and has been extremely unprofessional and unethical. Very disappointed considering that I also grew up here and was Captain of the Soccer team along with being a USMC veteran (Retired) and a Licensed Real Estate Agent and Realtor®. UPDATE: Per your response. I understand why you feel this way and thanks for sharing your biased opinion. However, I do ask that you keep the copies of that phone call because they will be requested for review by the ethics committee review board. Thank you."

"Super easy quote over the phone with Ms. Shelby. Saved me a lot of money and I got better coverage with State Farm. Thank you!"

"Our representative Brenda Baumhardt is very efficient and so pleasant to work with. I recommend this State Farm insurance office to anyone."

"They are the best, Teresa helps with any questions you may have."

"Very hands on and responsive service making sure all related parties are updated and current! Thank you"

"Brenda was amazing, patient, and took care of my needs! Will continue to use State Farm Steven Barber"

"Good morning, Mrs. Fabian she is so absolutely love her feeling attitude she is the world needs her , thank you so much for you and State Farm!!!!"

"I had a wonderful experience with Angelica at the Steven Barber State Farm Insurance firm, especially during the handling of my total loss claim after my car was hit by a drunk driver. Angelica was exceptionally diligent, helping me through each step of the process and ensuring a better valuation for my car. Her responsiveness was truly commendable, always ready to answer questions and guide me. Thanks to her efforts, we reached a very satisfactory resolution."

"I have been with this group since I lived in Lake Worth in 2015. I have since moved twice and now live an hour away but I refuse to switch due to these guys (and gals) being so awesome! I make changes to my policies pretty frequently and like today Fabi was incredibly friendly and efficient. I've never once had a bad experience with this group."

"Steven Barber / State Farm Insurance office is on their game. I always receive professional, knowledgeable, patience and understanding from this office without hesitation. They take time to explain at your pace and that’s a big plus in my book. I would like to acknowledge Fabi, Colin and Shelby for taking time to ensure my customer service experience is/was was achieved with excellence in mind. Thank you, Delores Granado-Roark"

"Fabi went the extra mile for me on a claim and had a great attitude and she was eager to help. I never expected such wonderful service and it was a real treat to have my claim expedited by her!! Highly recommend this office for all insurance needs."

"Best customer service I’ve ever had in my life. Angelica Flores is the best. Promote her for real."

"Great customer services. Steve’s barber is favorite agent of State Farm insurance."

"My husband and I needed new insurance and Shelby made it super easy to switch over! Thank you so much State Farm!!"

"Highly recommend Steven Barber! Every-time I call and have a question there’s always someone ready to assist me! Customer service is exceptional and very professional."

"Love this State Farm and the agents! Every person I've dealt with through Steven Barber State Farm has been very helpful and respectful. If you're looking for an insurance company with amazing agents that will go out of their way to help you, I highly recommend Steven Barber State Farm."

"Ms. Brenda B~ you do an impeccable job! Your always on top of things. You give good advice and exceptional customer service. Thanks for being our Rep~your AWESOME!"

"We have used Steven Barber for years. I usually deal with Brenda at the office and she is quick to respond every time. Friendly and courteous staff. Recently reached out with questions regarding an accident with another driver, they responded right away with answers to my questions."