State Farm® Insurance Agent Steven Barber
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brent Landmesser
December 19, 2025
"Never talked to Stephen Barber, but whoever he has in their billing department she is the worst communicator, basically calling me a liar telling me I need to pull my bank statements up, I pulled my bank statements up, showed that they had pulled money out and somehow their new system is only charging me partial of my insurance bill and then doubled my insurance bill for December at Christmas time. This lady proceeded on hanging up on me. unprofessional."
Mary Robinson
December 8, 2025
"Mrs. Shelby Novoa, who was very prompt, thorough, and patient; was professional and easy to understand. I definitely recommend discussing insurance options with her. Taliah Pena, the Office Representative, is the perfect representative for this company. She’s polite and very kind. Great team Steven Barber. I will definitely recommend others to your company. Customer service means everything!"
"Thank you, Mary, for sharing your wonderful feedback. It's fantastic to hear that Shelby and Taliah provided you with such a positive experience. We take pride in our team's dedication to excellent customer service, and your recommendation means a lot to us. Your support is greatly appreciated, and we're here whenever you need assistance with your insurance needs."
CTex90
December 4, 2025
"We have been long time customers of Steven’s but I had the pleasure of working with Maddie today on some policy changes. She was informative, patient, and very kind. Great asset to your team, Steven!"
"Thank you for sharing your experience with us. It's wonderful to hear that Maddie was able to assist you effectively with your policy changes. We're proud to have her as part of our team, and your feedback means a lot to us. We appreciate your continued trust and support."
Dawn Perkins
November 21, 2025
"Shelby is the best"
"Thank you for sharing your feedback about Shelby. It's wonderful to hear that you had such a positive experience. Your satisfaction is important to us, and we're glad to know Shelby made a great impression."
Shelby Leonard
November 20, 2025
"Best agency in Fort Worth!"
"Thank you, Shelby, for your wonderful feedback! It's great to hear that you consider us the best agency in Fort Worth. We're committed to providing excellent service and are glad to know we met your expectations. Your support means a lot to us!"
Cassandra Arabia
November 14, 2025
"⭐️⭐️⭐️⭐️⭐️ “I had an amazing experience working with Amanda at State Farm! She was friendly, patient, and went above and beyond to help me understand all my options. She made the entire process quick and stress-free, and truly made me feel valued as a customer. I appreciate her professionalism and the care she puts into her work. Highly recommend Amanda for anyone needing insurance!!"
"Thank you so much for sharing your experience with Amanda at our agency. It's wonderful to hear that she was able to provide you with such a positive and stress-free experience. We take pride in ensuring our customers feel valued and well-informed, and your feedback reaffirms the dedication Amanda brings to her work. Your recommendation means a lot to us, and we're grateful for your trust in our services."
Lisa Ruiz
November 13, 2025
"Ms. Fabiola and Ms. Brenda have been so amazing to work with! Their customer service has been outstanding and professional at all times. Especially during difficult times and uncertainties, they’ve always made me feel like part of the family! Thank you 🙏 1/15/2025 Mrs. Brenda is amazingly incredible! Though we’ve never met face to face, she always makes me feel like family. She’s been so supportive and encouraging during difficult times. Thank you and God bless you 🙏 11/13/2025 Maddie was very professional, excellent customer service and provided me with options. I love working with the staff at Steven Barber State Farm!"
"Thank you so much for the kind words. Fabi and Brenda work very hard to take care of our customers. We are always here to help! "
Duane Robidoux
November 10, 2025
"I have been a customer of this agency for almost 2 years now. The team always does a great job in working with my policies making sure I have everything I need in coverage and also finding me the best rate and qualifying discounts. Maddie is great to work with, very professional, detailed and has great follow up. If you are not with Steven Barber’s State Farm agency you are missing out!"
"Thank you so much for your kind words and for being a valued customer for nearly two years. It's wonderful to hear that our team has been able to assist you effectively with your policies and ensure you have the coverage you need at the best rates. Maddie will be delighted to know that her professionalism and attention to detail have made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to serve you."
Jy Brown
November 7, 2025
"Maddie was very professional and knowledgeable in all the services I inquired about. She assisted me in making an affordable insurance decision that fits my family's budget and needs."
"Thank you for sharing your experience with us. It's wonderful to hear that Maddie was able to assist you effectively and help you find an insurance solution that suits your family's needs and budget. Your feedback is greatly appreciated, and we're glad to know that you had a positive experience."
Delores A Roark
November 6, 2025
"Steven Barber / State Farm Insurance office is on their game. I always receive professional, knowledgeable, patience and understanding from this office without hesitation. They take time to explain at your pace and that’s a big plus in my book. I would like to acknowledge Fabi, Colin and Shelby for taking time to ensure my customer service experience is/was was achieved with excellence in mind. 11/6/25 Also to be thankful for additional support from Maggie and Manda for assisting me with superior customer service in some updates to our insurance needs. This office is always providing the most professional service to my family and that make our lives so much more easier. Thank you, Delores Granado-Roark"
"Thank you so much for recognizing Fabi, Colin, and Shelby for their exceptional customer service! We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing the Steven Barber State Farm Insurance Agency!"
Linda macahan
November 5, 2025
"The receptionist was very helpful in getting information for me to help get my windshield replaced. She went above and beyond, you are fortunate to have her on your team."
"Thank you, Linda, for sharing your experience. It's wonderful to hear that our receptionist was able to assist you effectively with your windshield replacement. We truly value having such dedicated team members who go the extra mile for our customers. Your feedback is greatly appreciated."
Arlo Leggs
November 5, 2025
"Maddie and the team are excellent! They always keep me well informed, and their service and assistance are so fast. I honestly would trust them with my whole family."
"Thank you, Arlo, for sharing your experience with Maddie and the team. It's wonderful to hear that you feel well-informed and appreciate the fast service and assistance. Your trust in us means a lot, and we're grateful for the opportunity to support you and your family with your insurance needs."
Britt Logan
November 3, 2025
"Maddie answered my questions and was very helpful. Glad I am with Steven Barber Insurance. Highly recommend!"
"Thank you, Britt, for sharing your positive experience with us. It's wonderful to hear that Maddie was able to assist you effectively. Your recommendation means a lot, and we're grateful to have you with Steven Barber Insurance. If you have any more questions or need further assistance, feel free to reach out."
Daisy Wilken
October 28, 2025
"Brenda is easy to talk to and willing to help with the matter with lots of patience! Appreciate her very much!"
"Thank you for sharing your experience with Brenda. It's wonderful to hear that she was able to assist you with patience and understanding. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
wesley miller
October 27, 2025
"Lowered my bill on house and cars. Thank you"
"Thank you, Wesley, for sharing your experience. It's great to hear that we could help lower your bill on your house and cars. Your feedback is appreciated, and we're glad to have you as a valued customer."
R!ichard Branscum
October 21, 2025
"Always friendly, honest and a pleasure doing business with ."
"Thank you for sharing your positive experience. It's wonderful to hear that you find our service friendly and honest. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Marshall
October 16, 2025
"I've been using Steven Barber for a number of years, and I've consistently had good service from them. Today I was helped by Fabi, who absolutely did a top-notch job! Thanks for the great service Fabi ;)"
"Thank you for sharing your experience with us! It's wonderful to hear that you've consistently received good service over the years. We're delighted that Fabi provided you with top-notch assistance. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service."
Billie Hughes
October 1, 2025
"Great"
"Thank you, Billie, for your positive feedback and the perfect rating! It's wonderful to know that you had a great experience with our agency. We're committed to providing excellent service and are glad to see that reflected in your review. If you have any further questions or need assistance, feel free to reach out."
Billy Ray
September 29, 2025
"Fabi quickly and efficiently added another vehicle to my policy today. Some of that "Old Fashion" service that it all too uncommon today!"
"Thank you, Billy Ray, for sharing your experience. It's wonderful to hear that Fabi provided you with the efficient and attentive service you were looking for. We strive to offer that "Old Fashion" service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please let us know."
John Hinkley
September 15, 2025
"Steven Barber State Farm is the Agency to have (they have my home and auto policy)…he has Agents like Fabi who are friendly, professional and will take care of you like Real Customer Service should be handled…no call center or computer automated voices"
"Thank you, John, for sharing your positive experience with our agency. It's wonderful to hear that Fabi and the team have provided you with the friendly and professional service you deserve. We strive to offer real customer service and are glad to know that our approach resonates with you. Your feedback is greatly appreciated and encourages us to continue delivering the best service possible."
Edie Slatick
August 21, 2025
"I’ve been with them for going on four years now and so far all my claims they’ve paid out and had good experiences. I think I’ll stick with them for a little while."
"Thank you for sharing your experience with us over the past four years. It's great to hear that you've had positive experiences with your claims. We appreciate your trust and look forward to continuing to serve you. If there's anything more we can do to enhance your experience, please let us know."
Jason Salter
August 6, 2025
"Excellent service"
"Thank you for the wonderful 5 star review, Jason! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Karen Gosdzinski
August 4, 2025
"Very friendly and made my Transition from an old insurance company to the new highly recommend. Fabi was fabulous!!"
"Thank you, Karen, for sharing your experience! It's wonderful to hear that Fabi was able to make your transition smooth and enjoyable. We truly appreciate your recommendation and are delighted to have you with us. If you ever need assistance, we're here to help."
Joel Gomez
July 11, 2025
"Came in to talk about getting auto insurance for a family member and Collin was extremely informative. He was so informative that I am looking at changing over my auto and home insurance"
"Thank you, Joel, for sharing your experience. It's great to hear that Collin was able to provide you with the information you needed. We're glad to know you're considering us for your auto and home insurance needs. If you have any more questions or need further assistance, feel free to reach out. Your feedback is appreciated!"
Jennifer Day
June 26, 2025
"Excellent customer service, have been with them for YEARS and they have NEVER let us down!!!"
"Thank you, Jennifer, for sharing your experience and for being a loyal customer over the years. It's wonderful to hear that our team has consistently met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."