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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of INDIA DAVIS

INDIA DAVIS

November 20, 2024

5  out of  5
rating by INDIA DAVIS
"Steven Barber's State Farm office has been terrific these last few weeks as I deal with a total loss claim on my car. Brenda has been able to provide solid information on the status of everything, follow-up to make sure I was given all of the latest information and was SUPER prompt in getting my new car added to my policy while sitting at the dealership. Thanks for being so GREAT!"
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R Med

November 13, 2024

5  out of  5
rating by R Med
"Friendly and courteous."
We responded:
"Thank you for the kind words! It's great to hear that you found our service friendly and courteous. We appreciate your feedback!"
Profile photo of Katherine Orellana

Katherine Orellana

October 30, 2024

5  out of  5
rating by Katherine Orellana
"Had a wonderful experience thanks to Angelica! She's a very diligent, kind, and understanding worker. She helped with any questions or concerns I had, I will definitely continue using Steven Barber's! Highly recommended."
We responded:
"Thank you so much for sharing your wonderful experience with Angelica! Your recommendation means a lot to us, and we're excited to continue serving you!"
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Juan Leyva

October 23, 2024

1  out of  5
rating by Juan Leyva
"I can understand that, but it seems unfair to me that after so many years of paying my bill on time, they are now not renewing my coverage because of the accidents I have had. That is what the insurance company is for if you have accidents, not so that they can cancel it when you need it."
We responded:
"Mr. Leyva, our agency does not decide who State Farm can or cannot insure. This is determined by State Farm themselves. We tried to contact you, but did not hear back. Please call or message us to discuss further."
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Shanon Mielke

October 3, 2024

5  out of  5
rating by Shanon Mielke
"Angelica is absolutely amazing! So patient and helpful."
We responded:
"Thank you so much for your kind words, Shanon! Angelica truly appreciates your recognition. We're glad to hear she was able to assist you. Your feedback means a lot to us!"
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Rasheed Musa

October 3, 2024

5  out of  5
rating by Rasheed Musa
"Angelica was very helpful. She knows how to get problems resolved. I requested for a copy of my policy with a full name & it was taken care of. Thank you"
We responded:
"Thanks for sharing your experience, Rasheed! We're so glad Angelica was able to help you out. We appreciate your 5-star review."
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Ben Clumeck

September 26, 2024

5  out of  5
rating by Ben Clumeck
"Shelby is an exceptional insurance agent! Her customer service is top-notch, and she explains complex coverage details in easy-to-understand terms. Always quick to respond to questions or concerns, Shelby makes the entire insurance process smooth and stress-free. Her friendly demeanor and genuine care for clients' needs set her apart. If you're looking for an insurance agent who combines expertise with excellent service, I highly recommend Shelby. She's not just an agent, but a trusted advisor who ensures you have the right coverage."
We responded:
"Thank you so much, Ben! It's great to hear that Shelby has made such a positive impact on your experience with us. We're glad that you feel well taken care of and appreciate your high recommendation. Your kind words mean a lot to us!"
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Ulenda Cofsky

September 17, 2024

5  out of  5
rating by Ulenda Cofsky
"It's always a pleasure doing business with Steven Barbers office. The ladies there are always fast, friendly, and efficient."
We responded:
"Thank you so much for your kind words and review! We're glad to hear that you find our team fast, friendly, and efficient. It's always a pleasure to assist you, and we look forward to continuing to provide you with excellent service!"
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Peggy Eley

September 17, 2024

5  out of  5
rating by Peggy Eley
"Shelby did an excellent job helping with all our insurance needs. She is so friendly and made us feel very comfortable 😊"
We responded:
"Thank you for sharing your experience, Peggy! It's awesome to hear that Shelby was able to assist you with all your insurance needs. Your kind words mean a lot to us!"
Profile photo of Caleb “The Game Changer” Coffey

Caleb “The Game Changer” Coffey

September 9, 2024

2  out of  5
rating by Caleb “The Game Changer” Coffey
"Amanda's and Amanda's Manager - Extremely Unethical, saying that I do no business (which I do plenty of business) also, demanding that I give forth my personal plans for life like a schedule, which is extremely crossing a line personal and unethical. Along with saying that she would cancel my policy if not. So, I informed her that I would report her for her ethics to the ethics committee and to Ken Paxton AGs office in case this is a common occurrence at this establishment. Either way, both lady's were extremely unprofessional and directing and forceful in their "help" (considered steering, which is illegal) and then definitely using policy coverage cancelation as a tool to be threatening me with for asking about starting a second policy. I wish that I could say that this was a unusual occurrence but even the ethics of the agent representatives at another location in another state seemed to be the same. So, I and my company will do no business with state farm until they fix the ethics of their agent representatives. Again in conclusion this establishment was and has been extremely unprofessional and unethical. Very disappointed considering that I also grew up here and was Captain of the Soccer team along with being a USMC veteran (Retired) and a Licensed Real Estate Agent and Realtor®. UPDATE: Per your response. I understand why you feel this way and thanks for sharing your biased opinion. However, I do ask that you keep the copies of that phone call because they will be requested for review by the ethics committee review board. Thank you."
We responded:
"Caleb, I have reviewed the calls and spoken with my team. You were not threatened in any way. You were simply told the coverage you are asking for cannot be done through State Farm. As explained, based off the information you gave my team, we do not insure full-time Uber drivers. We do not decide what risks are ineligible for coverage. You were not talked down to or treated unprofessionally. Nothing you have said in this review is accurate. Thank you."
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F C

August 22, 2024

5  out of  5
rating by F C
"Super easy quote over the phone with Ms. Shelby. Saved me a lot of money and I got better coverage with State Farm. Thank you!"
We responded:
"Thank you for sharing your experience! It's great to hear that Shelby was able to provide you with an easy quote and save you money while improving your coverage. We're here to help whenever you need us!"
Profile photo of Mary King

Mary King

August 2, 2024

5  out of  5
rating by Mary King
"Our representative Brenda Baumhardt is very efficient and so pleasant to work with. I recommend this State Farm insurance office to anyone."
We responded:
"This is great to hear, Mary! Your recommendation means a lot to us. Thank you for sharing your positive experience with Brenda!"
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April Alberts

August 1, 2024

5  out of  5
rating by April Alberts
"They are the best, Teresa helps with any questions you may have."
We responded:
"Thank you for sharing your experience, April! It's fantastic to hear that Teresa has been so helpful with your questions. Your satisfaction is our priority!"
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Chase Lybbert

July 18, 2024

5  out of  5
rating by Chase Lybbert
"Very hands on and responsive service making sure all related parties are updated and current! Thank you"
We responded:
"Thanks for the fantastic feedback, Chase! We're thrilled to hear that you appreciate our hands-on and responsive service. Keeping everyone updated and current is our priority!"
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Robert K

July 15, 2024

5  out of  5
rating by Robert K
"Brenda was amazing, patient, and took care of my needs! Will continue to use State Farm Steven Barber"
We responded:
"Thank you for the kind words, Robert! We're thrilled to hear that Brenda provided you with amazing service and took care of your needs. We look forward to continuing to serve you."
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D Spinks

July 15, 2024

5  out of  5
rating by D Spinks
"Good morning, Mrs. Fabian she is so absolutely love her feeling attitude she is the world needs her , thank you so much for you and State Farm!!!!"
We responded:
"Thank you for your kind words about Mrs. Fabian! We're thrilled to hear about the positive experience you had with our team at State Farm. Your feedback means a lot to us!"
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Tareq

July 2, 2024

5  out of  5
rating by Tareq
"I had a wonderful experience with Angelica at the Steven Barber State Farm Insurance firm, especially during the handling of my total loss claim after my car was hit by a drunk driver. Angelica was exceptionally diligent, helping me through each step of the process and ensuring a better valuation for my car. Her responsiveness was truly commendable, always ready to answer questions and guide me. Thanks to her efforts, we reached a very satisfactory resolution."
We responded:
"Thank you for sharing your positive experience with Angelica at our agency, Tareq! We are thrilled to hear that she provided exceptional service and support during such a challenging time. Your feedback is truly appreciated, and we are here for you whenever you need us."
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David Bell

June 25, 2024

5  out of  5
rating by David Bell
"I have been with this group since I lived in Lake Worth in 2015. I have since moved twice and now live an hour away but I refuse to switch due to these guys (and gals) being so awesome! I make changes to my policies pretty frequently and like today Fabi was incredibly friendly and efficient. I've never once had a bad experience with this group."
We responded:
"Thank you for your loyalty, David! We're thrilled to hear that Fabi provided you with friendly and efficient service. We appreciate your kind words and look forward to continuing to provide you with excellent service no matter where you are located."
Profile photo of Delores A Roark

Delores A Roark

June 24, 2024

5  out of  5
rating by Delores A Roark
"Steven Barber / State Farm Insurance office is on their game. I always receive professional, knowledgeable, patience and understanding from this office without hesitation. They take time to explain at your pace and that’s a big plus in my book. I would like to acknowledge Fabi, Colin and Shelby for taking time to ensure my customer service experience is/was was achieved with excellence in mind. Thank you, Delores Granado-Roark"
We responded:
"Thank you so much for recognizing Fabi, Colin, and Shelby for their exceptional customer service! We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing the Steven Barber State Farm Insurance Agency!"
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Loni Connell

June 19, 2024

5  out of  5
rating by Loni Connell
"Fabi went the extra mile for me on a claim and had a great attitude and she was eager to help. I never expected such wonderful service and it was a real treat to have my claim expedited by her!! Highly recommend this office for all insurance needs."
We responded:
"Thank you for sharing your positive experience with Fabi! We're thrilled to hear that she provided exceptional service and went above and beyond to assist with your claim. We appreciate your recommendation and look forward to continuing to meet all your insurance needs."
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Armando Montoya

June 16, 2024

5  out of  5
rating by Armando Montoya
"Best customer service I’ve ever had in my life. Angelica Flores is the best. Promote her for real."
We responded:
"Thank you for the glowing review, Armando! We're thrilled to hear that Angelica provided you with exceptional customer service. We'll be sure to pass along your kind words to her. Thank you for choosing the Steven Barber State Farm Insurance Agency."
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Zuhoor Nazari

June 14, 2024

5  out of  5
rating by Zuhoor Nazari
"Great customer services. Steve’s barber is favorite agent of State Farm insurance."
We responded:
"Thank you for the kind words! We appreciate your support and look forward to continuing to provide you with great customer service."
Profile photo of Desirae Spurlock

Desirae Spurlock

June 13, 2024

5  out of  5
rating by Desirae Spurlock
"My husband and I needed new insurance and Shelby made it super easy to switch over! Thank you so much State Farm!!"
We responded:
"Thank you for choosing our agency, Desirae! We're thrilled to hear that Shelby provided you with a smooth transition. We appreciate your kind words and look forward to serving you and your husband for years to come."
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Tracy Iluobe

June 12, 2024

5  out of  5
rating by Tracy Iluobe
"Highly recommend Steven Barber! Every-time I call and have a question there’s always someone ready to assist me! Customer service is exceptional and very professional."
We responded:
"Thank you for the glowing recommendation, Tracy! We take pride in providing exceptional customer service and are always here to assist you with any questions you may have. We appreciate your kind words and look forward to continuing to serve you."
Profile photo of Darcee Truesdell

Darcee Truesdell

June 4, 2024

5  out of  5
rating by Darcee Truesdell
"Love this State Farm and the agents! Every person I've dealt with through Steven Barber State Farm has been very helpful and respectful. If you're looking for an insurance company with amazing agents that will go out of their way to help you, I highly recommend Steven Barber State Farm."
We responded:
"Thank you for the kind words, Darcee! We're thrilled to hear about your positive experiences with our team at Steven Barber State Farm. We strive to provide exceptional service and we're grateful for your recommendation. If you ever need anything else, please don't hesitate to reach out."